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- May 20, 2021
Emerald City meets Queen City: Alaska Airlines connects Seattle and Cincinnati
SEATTLE — As travelers take to the skies again, Alaska Airlines is ready to provide its guests with a brand-new destination: Cincinnati. Daily nonstop service between Seattle and Cincinnati/Northern Kentucky International Airport (CVG) starts today, May 20. The pandemic delayed the original start of service of Aug. 18, 2020.The new route connects two dynamic regions of the country, each with thriving technology and business centers. The service also makes it convenient for guests flying from Cincinnati – known as the “Queen City” or “Queen City of the West” – to connect to dozens of destinations across the West Coast from Alaska’s hub in Seattle.“For years we’ve heard from flyers and our corporate clients that they’d like Seattle’s hometown carrier to connect Cincinnati with the Puget Sound region,” said Brett Catlin, vice president of network and alliances at Alaska Airlines. “We couldn’t be more excited to rollout our newest Midwest destination adding the Cincinnati/Northern Kentucky region to the Alaska’s network while furthering our commitment to Seattle.”Cincinnati becomes Alaska’s 95th nonstop destination from Seattle. With CVG Airport located in Northern Kentucky, this is the first time Alaska will have regularly scheduled service to the Commonwealth of Kentucky._Flight times based on local times_“The Cincinnati/Northern Kentucky community is excited to welcome Alaska Airlines and its strong West Coast presence to CVG,” said Candace McGraw, CEO of the Cincinnati/Northern Kentucky International Airport. “This new nonstop service from CVG to Seattle offers excellent schedule times and will enhance travel options for both business and leisure travelers in the tri-state region going to the Pacific Northwest, Hawaii and Alaska.”From Seattle, Alaska’s guests can continue their journeys to other West Coast destinations or the islands of Hawaii. Seattle is also a gateway to Asia. With Alaska’s recent membership in the oneworld global alliance, along with additional airline partners, guests can connect to nonstop flights to places such as Tokyo, Seoul, Hong Kong and Singapore. Flyers can earn and redeem miles with Alaska’s highly-acclaimed [Mileage Plan program](https://www.alaskaair.com/content/mileage-plan) to as many as 1,000 destinations around the world.Guests will enjoy Alaska’s award-winning service in a three-class cabin that includes First Class and Premium Class; hundreds of free movies and TV shows available for viewing on personal devices; free texting on most flights; and Wi-Fi connectivity for purchase.About Alaska AirlinesAlaska Airlines and its regional partners serve more than 120 destinations across the United States and to Mexico, Canada and Costa Rica. The airline emphasizes [Next-Level Care](https://c212.net/c/link/?t=0&l=en&o=3115143-1&h=3814974439&u=https%3A%2F%2Fnam04.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fwww.alaskaair.com%252Fcontent%252Fadvisories%252Fcoronavirus%253FCID%253DVanity_%25257C%25257C2020_CV_AW%25257C%25257C-prodID%253AAwareness%2526lid%253DVanityURL_NLC%26data%3D04%257C01%257CRay.Lane%2540alaskaair.com%257Ce36d50bab4774442731108d8e4c98dd5%257C0f44c5d442b045c2bf55d0fea8430d33%257C0%257C0%257C637510901601578766%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C1000%26sdata%3DMzi9HctDx3E3kpV6qyG6mPxpxVHd0mKFJsZR19dGeRs%253D%26reserved%3D0&a=Next-Level+Care) for its guests, along with providing low fares, award-winning customer service and sustainability efforts. On March 31, 2021, Alaska became the 14th member of oneworld. With the global alliance and Alaska Airlines' additional partners, guests can travel to more than 1,000 destinations on more than 20 airlines while earning and redeeming miles on flights to locations around the world. Learn more about Alaska at [newsroom.alaskaair.com](https://c212.net/c/link/?t=0&l=en&o=3115143-1&h=2781489653&u=https%3A%2F%2Fnam04.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fc212.net%252Fc%252Flink%252F%253Ft%253D0%2526l%253Den%2526o%253D2818446-1%2526h%253D780828046%2526u%253Dhttps%25253A%25252F%25252Fc212.net%25252Fc%25252Flink%25252F%25253Ft%25253D0%252526l%25253Den%252526o%25253D2806006-1%252526h%25253D122572567%252526u%25253Dhttps%2525253A%2525252F%2525252Fnewsroom.alaskaair.com%2525252Findex.php%252526a%25253Dnewsroom.alaskaair.com%2526a%253Dnewsroom.alaskaair.com%26data%3D04%257C01%257CRay.Lane%2540alaskaair.com%257Ce36d50bab4774442731108d8e4c98dd5%257C0f44c5d442b045c2bf55d0fea8430d33%257C0%257C0%257C637510901601578766%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C1000%26sdata%3D%252FoEXF2v%252FJoI1ZMe5GIJU1thYYihZYrpirzgTxRheFp0%253D%26reserved%3D0&a=newsroom.alaskaair.com) and [blog.alaskaair.com](https://c212.net/c/link/?t=0&l=en&o=3115143-1&h=726494570&u=https%3A%2F%2Fnam04.safelinks.protection.outlook.com%2F%3Furl%3Dhttps%253A%252F%252Fc212.net%252Fc%252Flink%252F%253Ft%253D0%2526l%253Den%2526o%253D2818446-1%2526h%253D4227292578%2526u%253Dhttps%25253A%25252F%25252Fc212.net%25252Fc%25252Flink%25252F%25253Ft%25253D0%252526l%25253Den%252526o%25253D2806006-1%252526h%25253D3872744446%252526u%25253Dhttps%2525253A%2525252F%2525252Fblog.alaskaair.com%2525252F%252526a%25253Dblog.alaskaair.com%2526a%253Dblog.alaskaair.com%26data%3D04%257C01%257CRay.Lane%2540alaskaair.com%257Ce36d50bab4774442731108d8e4c98dd5%257C0f44c5d442b045c2bf55d0fea8430d33%257C0%257C0%257C637510901601588724%257CUnknown%257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%253D%257C1000%26sdata%3DHhGNThdOfzpkJ9INwM%252BENULXfVwN8uKZpFWkPiNkmmk%253D%26reserved%3D0&a=blog.alaskaair.com). Alaska Airlines and Horizon Air are subsidiaries of Alaska Air Group (NYSE: ALK). Contact: Media Relations(206) 304-0008[newsroom@alaskaair.com](mailto:newsroom@alaskaair.com)Read more - May 14, 2021
SUN COUNTRY AIRLINES AND CVG AIRPORT WELCOME NEW SERVICE TODAY
CINCINNATI. May 14, 2021 – [Sun Country Airlines](http://www.suncountry.com/) [(NASDAQ: SNCY)](https://ir.suncountry.com/) today began new, nonstop service between Minneapolis-St. Paul International Airport (MSP) and Cincinnati/ Northern Kentucky International Airport (CVG). The new service will operate twice weekly on Fridays and Sundays.A press event will be held at CVG today beginning at 12 p.m. ET to commemorate the inaugural flights. Sun Country and CVG representatives will be available for interviews.“We know that so many people are excited to start traveling again, and we’re happy to be able to offer them the opportunity to travel the Cincinnati/Northern Kentucky region with us,” said Sun Country Airlines Chief Revenue Officer Grant Whitney. “We’re sure the community surrounding CVG will appreciate our brand of convenient, affordable travel and onboard amenities such as free streaming in-flight entertainment and reclining seats.”Sun Country Airlines operates a total of 93 routes across 69 airports in the United States, Mexico, Central America and Caribbean.“We’re thrilled to welcome Sun Country as the newest airline to serve CVG,” said Candace McGraw, Chief Executive Officer, CVG. “Sun Country’s low-cost, nonstop service to Minneapolis paired with its cargo partnership offers strong alignment with CVG and will benefit both the local traveler and our regional economy.”Sun Country’s customer experience includes free in-flight entertainment, a new mobile-friendly website with more self-service tools, and new interiors on each aircraft. Sun Country provides safe, reliable, hassle-free flights at affordable prices with warm and friendly service. The airline’s mission is to connect guests to their favorite people and places, to create lifelong memories and transformative experiences.About Sun CountrySun Country Airlines is a new breed of hybrid low-cost air carrier that dynamically deploys shared resources across our synergistic scheduled service, charter and cargo businesses. Based in Minnesota, we focus on serving leisure and visiting friends and relatives ("VFR") passengers and charter customers and providing cargo CMI services, with flights throughout the United States and to destinations in Mexico, Central America and the Caribbean.Media ContactSun Country Airlines651-900-8400mediarelations@suncountry.comAbout CVG AirportThe Cincinnati/Northern Kentucky International Airport (CVG) has been serving passengers since 1947. CVG welcomed more than 9.1 million passengers in 2019, serving a record number of local passengers. Amidst the COVID-19 pandemic, CVG still offers the most nonstop destinations and the lowest average airfares in the region. As the 7th largest cargo airport in North America and home to the Amazon Air Hub and DHL Express Global Superhub, CVG is diversified in both passenger and cargo operations. With an annual impact of $6.8 billion on the local economy, the airport drives regional growth and remains a leader in innovation. Learn more about CVG and its response to COVID-19 at [CVGairport.com/FlyHealthy](https://www.cvgairport.com/flight/tips/flyhealthy).Media Contact:Mindy Kershner[mkershner@cvgaiport.com](mailto:mkershner@cvgaiport.com)859-206-1057Read more - May 11, 2021
Local 12: Airports seeing more travelers as vaccination rates increase
Local 12-WKRC TV / Brad Underwood / May 10, 2021CINCINNATI (WKRC) - The path out of the pandemic is becoming clearer at airports around the country. Right now, air travel is the busiest it's been since the pandemic began more than a year ago.Leisure travel is coming back much more quickly than expected in part because half the country's adults have at least one COVID vaccination shot."For the year, we will see about 55 to 60% of the volume that we saw in 2019. Specifically for the summer months, we are looking at about 70 or 80%. We are seeing a pickup. We know summer travel will be busy," said Mindy Kershner with CVG.On a national level, the numbers are similar. A look at passengers on May 9 over the years has the numbers breaking down like this: In 2019, there were 2.4 million passengers. In 2020, it was just 200,000. And in 2021, there were 1.7 million passengers."We have two new airlines and seven new routes, some brand new routes starting, so airlines are trying new things,” said Kershner.And there are also the new ads from Alaska Airlines where flight attendants sing a song about disinfecting services and air filters.The big question is what will business travel look like moving forward? [To find out, CVG is partnering with the UC Economics Center to survey business travelers.](https://www.research.net/r/GreaterCincinnatiTravel "https://www.research.net/r/GreaterCincinnatiTravel")"We’re asking people whether or not they’ve traveled for business or pleasure in the last year or two, as wells as what their intention is moving forward,” said Christopher Nicak, the director of research at the UC Economics Center.The survey is roughly 30 questions and you can remain anonymous. A previous nationwide survey by insurance company Chubb indicates roughly 54% of business travelers are OK with domestic air travel.Nicak says this study will reveal higher numbers and provide a look into the future.“I think having some better information locally in the Greater Cincinnati area will help business leaders make better decisions moving forward on when to plan events, conferences, people return to work full-time or stay in a hybrid schedule,” said Nicak.[FULL STORY AND VIDEO HERE](https://local12.com/news/local/airports-seeing-more-travelers-as-vaccination-rates-increase-cincinnati)Read more - May 11, 2021
Fox 19: Crews at CVG continue to keep passengers safe as passenger travel increases
WXIX-TV 19 / Lauren Artino / May 6, 2021CINCINNATI (FOX19) -Crews at The Cincinnati/Northern Kentucky International Airport, CVG, are continuing to keep passengers safe, especially before the summer, as they see an increase in travel.The airport spokesperson Mindy Kershner says that passengers can see a few new changes such as a [cleaning robot](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fox19.com%2F2020%2F05%2F19%2Fmeet-robot-helping-keep-cvg-clean-passengers-return%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7C2b3b42d83a864ffadf4708d914a94343%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637563539498649328%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=r%2FGmbL%2FFlWPW7r3QMlU6zWWZSHpCHdwXAAjJnFVawHY%3D&reserved=0) and touchless technology.Kershner says that the circulated airflow on the planes is actually safe and they use filters, including a HEPA filter to help with circulation.“_It’s what’s used in operating rooms. It’s a high-efficient filter used within the circulation system. So, the air is recirculated every two minutes through the filter, and there’s fresh air being supplied as well. The direction of the airflow in an aircraft is from top to bottom, and not along the length of the aircraft,_” Kershner said.In addition that, CVG offers [rapid COVID-19 testing](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.fox19.com%2F2021%2F02%2F10%2Fcvg-offers-rapid-covid-testing%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7C2b3b42d83a864ffadf4708d914a94343%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637563539498659292%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=8040c%2FPyGtoeo92cPFHlR3YRX46KBY8hxxuuwanoXBI%3D&reserved=0) for passengers who choose to take a test.Kershner says that more people are booking flights after receiving a COVID-19 vaccine. They are expecting to see a 70% to 80% increase in travel.[FULL STORY AND VIDEO HERE](https://www.fox19.com/2021/05/06/crews-cvg-continue-keep-passengers-safe-despite-increase-travel/)Read more - May 10, 2021
CVG Airport adopts Veovo's Curb-to-Flight passenger flow management for data-driven passenger enhancements
(Hebron, Ky, USA / London, United Kingdom – May 10, 2021) - Cincinnati/Northern Kentucky International Airport (CVG) is partnering with [Veovo](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fveovo.com%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7C538cb67793684f40d94d08d913bbd78e%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637562520967039443%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fCjqr6k6XF3Cxb9gvpcuuzy%2B0vd9yxDCyKd1tDfwgYE%3D&reserved=0) (a London-based technology provider) to expand data input at the airport.CVG was the first airport in the United States, to deploy internet of things (IoT) sensor technology in the security checkpoint to monitor wait times. That project and the data that was drawn allowed CVG and the Transportation Security Administration (TSA) to make data-driven decisions on staff scheduling, which improved wait times and passenger experience.CVG is now adopting Veovo’s airport-wide flow management technology to obtain a greater understanding of passenger movement beyond the security checkpoint and into other areas of the terminal and concourses. Specifically, the airport will be able to see how travelers, processes and airlines interact and interconnect."Providing memorable and predictable journeys, from the driveway to the runway, is a top priority for CVG, and data is the key enabler for our vision,” said Brian Cobb, chief innovation officer, CVG. “Innovative solutions, like those provided by Veovo, allow us to gather and analyze data in real-time and proactively put it to work. We will be able to make better plans and improve productivity, respond to customer needs faster and tap into revenue growth opportunities.”The rollout of the technology will be done in phases throughout the year. Once complete, historical and live data will enable CVG to make daily operational decisions as well as long-term facility improvement plans.For example, by understanding gate arrival patterns by flight, CVG can adjust call-to-gate times or airline gate assignments to minimize crowding. The airport can evaluate how disruptions affect passenger behavior to prevent issues and/or mitigate their impact. Dwell and flow data can be used to drive strategic plans for layout configuration, signage, food and beverage placements and gate assignments.As passenger traffic returns, these insights will help the airport grow efficiently with the right staff resourcing and concession planning to improve product offerings and placements for travelers. “CVG is one of a growing number of airports globally that have come to recognise the intrinsic value of managing and understanding passenger movements throughout their concourse,” said James Williamson, chief executive officer, Veovo. “Because traveler behavior can vary, depending on volumes, time of day, travel class, destination and various other factors, this technology is invaluable in developing an even greater knowledge of the customer journey and helping to shape its future.”Background on the tech: The Veovo platform bundles AI-powered analytics, data from movement sensors and rich visualisations, to provide live and historic insights into passenger occupancy, dwell times and movement patterns by flight. This data can be viewed for specific areas, grouped areas, and eventually the entire facility including the Terminal and both Concourses.CVG joins a host of other airports, including Amsterdam, Auckland, Bristol, Birmingham and Keflavik, that have moved beyond single-process measurement, to terminal-wide insights. The post-pandemic world will only accelerate the focus on the passenger experience for the airport; both to attract customers who have a choice of departure/destination airports and airlines who want routes to/from airports that are economical and provide the best travel experience.About CVG Airport:The Cincinnati/Northern Kentucky International Airport (CVG) has been serving passengers since 1947. CVG welcomed more than 9.1 million passengers in 2019, serving a record number of local passengers. Amidst the COVID-19 pandemic, CVG still offers the most nonstop destinations and the lowest average airfares in the region. As the 7th largest cargo airport in North America and home to the Amazon Air Hub and DHL Express Global Superhub, CVG is diversified in both passenger and cargo operations. With an annual impact of $6.8 billion on the local economy, the airport drives regional growth and remains a leader in innovation. Learn more about CVG and its response to COVID-19 at CVGairport.com/FlyHealthy.Media contact:Mindy Kershner[mkershner@cvgairport.com](mailto:mkershner@cvgairport.com)+1-859-206-1057About Veovo: From Amsterdam to Auckland, the world's most innovative airports rely on Veovo to optimise capacity, build resilient operations, and deliver brilliant customer experiences. Veovo is designed to suit airports' challenges and strategic priorities. Our AI-powered platform connects people, systems and sensors across the ecosystem to provide instant situational awareness. With smart automation and intelligent recommendations, the solution perfects the way forward, delivering brilliant outcomes in every situation. Veovo is headquartered in London, UK with our 110+ airport customers supported by teams in the United States, New Zealand and Denmark. Reach new heights at [www.veovo.com](https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.veovo.com%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7C538cb67793684f40d94d08d913bbd78e%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637562520967039443%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=RYA%2BV1VGGhwYOuG7WYDpxZJFtIDHmowP3VIriYe6gU0%3D&reserved=0)Media contact:Christian Bugislaus Carstens[Christian.Carstens@veovo.com](mailto:Christian.Carstens@veovo.com)+0045 5116 8586Read more - Apr 30, 2021
Southwest Airlines beginning new service from CVG to Sarasota and Fort Myers
Erlanger, Ky. (April 30, 2021) – Southwest Airlines is adding new nonstop service between Cincinnati/Northern Kentucky International Airport (CVG) and Sarasota, Florida (SRQ) and Fort Myers, Florida (RSW). Service to Sarasota and Fort Myers will operate on Saturdays beginning June 12, 2021. Tickets are available now for purchase at [_Southwest.com_](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.southwest.com%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7Cb6dee3654ba34ffd2ea208d90beab8c8%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637553925823827894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GA42CxgBqQ4LW%2BF6oLyuwnw6I6%2FlCXRkfNg8J4ypasI%3D&reserved=0)_._Southwest is also increasing frequency to Orlando (MCO) from seven to eight weekly departures as well as Tampa (TPA) from one to two times on Saturdays.These new destinations and increased frequencies follow the addition of new nonstop service to Houston (HOU) in November 2020. Southwest will now serve nine nonstop destinations on a year-round or seasonal basis, including Baltimore/Washington (BWI), Chicago Midway (MDW), Denver (DEN), Houston (HOU), Orlando (MCO), Phoenix (PHX) and Tampa (TPA).The planned schedule is:“We have a wonderful partnership with Southwest and are grateful they continue to both expand destinations and increase flight frequencies from CVG,” said [Candace McGraw](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cvgairport.com%2Fdocs%2Fdefault-source%2Fleadership%2Fcvg_bio_mcgraw_2020-01_v3.pdf%3Fsfvrsn%3D2&data=04%7C01%7Csdeatherage%40cvgairport.com%7Cb6dee3654ba34ffd2ea208d90beab8c8%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637553925823827894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dLTTMUwqpQ4%2Ft4CY%2BByB%2B%2FLtJdr6jMMGTkbgVVr5f9w%3D&reserved=0), chief executive officer, CVG. “Southwest’s commitment to CVG is a testimony to the strength and continued vibrancy of our region.”ABOUT SOUTHWEST AIRLINES CO.In its 50th year of service, Dallas-based[Southwest Airlines Co.](https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.southwest.com%2F%3Fsrc%3DPRPRPRNMIDDLESEATEXTENSION200916&data=04%7C01%7Csdeatherage%40cvgairport.com%7Cb6dee3654ba34ffd2ea208d90beab8c8%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637553925823837850%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=K2w9fUDRFOWyF2BLfmDEb6iI3rDpzLxdd9Et3ugXJY4%3D&reserved=0) continues to differentiate itself from other air carriers with exemplary Customer Service to a Customer base topping 130 million passengers in 2019. Southwest became the nation’s largest domestic air carrier in 2003 and maintains that ranking based on the U.S. Department of Transportation’s most recent reporting of domestic originating passengers boarded. In peak travel seasons during 2019, Southwest operated more than 4,000 weekday departures among a network of 101 destinations in the United States and 10 additional countries. In early 2020, the carrier added service to Hilo, Hawaii, and Cozumel, Mexico. Southwest will begin service to Steamboat Springs, Colo. on Dec. 19, 2020, and also recently announced its intention to serve Palm Springs, Calif. and Miami, Fla.The carrier issued its [Southwest® Promise](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.southwest.com%2Fpromise%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7Cb6dee3654ba34ffd2ea208d90beab8c8%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637553925823837850%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AWWbVs4HidCxd7J%2FzrDPT7YI16lG4EQSv7WTNmV1ZG0%3D&reserved=0) in May 2020 to highlight new and round-the-clock efforts to support its Customers and Employees wellbeing and comfort. Among the changes are enhanced cleaning efforts at airports and onboard aircraft, face covering requirements for Customers and Employees, and capping the number of passengers on every flight to allow middle seats to remain open through Nov. 30, 2020. Additional details about the Southwest Promise are available at [Southwest.com/Promise](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.southwest.com%2Fpromise%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7Cb6dee3654ba34ffd2ea208d90beab8c8%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637553925823837850%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AWWbVs4HidCxd7J%2FzrDPT7YI16lG4EQSv7WTNmV1ZG0%3D&reserved=0). “We have a wonderful partnership with Southwest and are grateful they continue to both expand destinations and increase flight frequencies from CVG,” said [Candace McGraw](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cvgairport.com%2Fdocs%2Fdefault-source%2Fleadership%2Fcvg_bio_mcgraw_2020-01_v3.pdf%3Fsfvrsn%3D2&data=04%7C01%7Csdeatherage%40cvgairport.com%7Cb6dee3654ba34ffd2ea208d90beab8c8%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637553925823827894%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dLTTMUwqpQ4%2Ft4CY%2BByB%2B%2FLtJdr6jMMGTkbgVVr5f9w%3D&reserved=0), chief executive officer, CVG. “Southwest’s commitment to CVG is a testimony to the strength and continued vibrancy of our region.”Read more - Apr 27, 2021
CVG Airport deploys Assaia’s Apron AI Turnaround Control Solution for data-driven operational advancements
Zurich, Switzerland (April 27, 2021): The [Cincinnati/Northern Kentucky International Airport](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcvgairport.com%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7Ce2b167ab84324ae6e23608d909bac73e%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637551521127628876%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=VktdKlajrzLiGelPiwfKSD1DMKxaZ1F3QuERgqUEUV8%3D&reserved=0) (CVG) and [Assaia International AG](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fassaia.com%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7Ce2b167ab84324ae6e23608d909bac73e%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637551521127628876%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=gS2J%2FHwcl2HdKmvbm48hlIMa1MQU%2BIUS4ymen4xiFcQ%3D&reserved=0) are deploying Assaia’s Turnaround Control solution at the airport. The solution will help improve turnaround transparency and assist CVG in working with airline partners to enhance on-time performance. The system will provide a 24/7 overview of what is happening during turnarounds and will notify employees if it detects any deviations from schedule. It can identify the elements or situations that most often cause delays and report back for managers to take corrective action.“Assaia’s technology adds critical data points to CVG’s early-stage neural network for operational advancements,” said Brian Cobb, chief innovation officer, CVG. “Structured data generated by artificial intelligence will provide information to make decisions, optimize airside processes, and improve efficiency and safety.”[_Link to video interpretation_](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcvgairport.sharepoint.com%2F%3Av%3A%2Fs%2FCommsDept%2FEWxIBGLiukBDnguUrAvPpHIB0uQQFB-shzPqMINuSIHQsg%3Fe%3D8lytd5&data=04%7C01%7Csdeatherage%40cvgairport.com%7Ce2b167ab84324ae6e23608d909bac73e%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637551521127638845%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3mHeTMrF5EavaVjuL4zFt4ixE8FCIgITnETUiGXlUcA%3D&reserved=0)CVG Airport is installing new cameras and artificial intelligence technology at several of its gates to capture turnaround data and provide visibility to its airline partners of what is happening at the airport. Computer vision is used to generate insights from video streams and leverage untapped operational data to optimize apron operations in real-time. The system’s rollout began in April 2021, with the first gates going live this month.“CVG is a leader in innovation by applying new technology to benefit the airport’s ecosystem,” said Max Diez, CEO at Assaia. “Creating full visibility over airside operations will increase operational efficiencies and thus allow for higher utilization of the airport’s infrastructure.”About Assaia International AGAssaia is an aviation software company headquartered in Switzerland, with an office in the United States. It provides an AI-based software suite that manages and optimizes airside processes for airports, airlines, and ground handlers. To learn more, visit [assaia.com](https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Fassaia.com%2F&data=04%7C01%7Csdeatherage%40cvgairport.com%7Ce2b167ab84324ae6e23608d909bac73e%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637551521127638845%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=WvX9Dg5oNCUNvdQFlIWhgv8eqiNDes1X%2F9k3tgFZFd8%3D&reserved=0).Media Contact:Anna Savchenkova[as@assaia.com](mailto:as@assaia.com)About CVG AirportThe Cincinnati/Northern Kentucky International Airport (CVG) has been serving passengers since 1947. CVG welcomed more than 9.1 million passengers in 2019, serving a record number of local passengers. Amidst the COVID-19 pandemic, CVG still offers the most nonstop destinations and the lowest average airfares in the region. As the 7th largest cargo airport in North America and home to the Amazon Air Hub and DHL Express Global Superhub, CVG is diversified in both passenger and cargo operations. With an annual impact of $6.8 billion on the local economy, the airport drives regional growth and remains a leader in innovation. Learn more about CVG and its response to COVID-19 at [CVGairport.com/FlyHealthy](/flight/tips/flyhealthy).Media Contact:Mindy Kershner[mkershner@cvgairport.com](mailto:mkershner@cvgairport.com)Read more - Apr 22, 2021
Business Courier: Cincinnati/Northern Kentucky International Airport gets another new nonstop flight
Business Courier / Chris Wetterich / April 21, 2021Cincinnati/Northern Kentucky International Airport is getting a new nonstop flight to a key destination in the northeast United States.American Airlines will start flying three times a day to Boston on Nov. 2.CVG has one direct flight to Boston now, from Delta, so American's decision will add competition on the route.“We are excited to strengthen our network at CVG with new nonstop service to Boston just in time for the winter holiday season,” said [Brian Znotins](https://www.bizjournals.com/cincinnati/search/results?q=Brian%20Znotins), American Airlines' vice president of network planning. “While these routes will complement existing service from CVG to some of our largest hubs, we look forward to welcoming more local travelers to fly with us and further connecting them with our global network.”It's American's 10th destination from CVG. American also flies to Charlotte, Chicago, Dallas, Miami, New York (JFK and LaGuardia), Philadelphia, Phoenix and Washington D.C. (Reagan National).Boston is a key market for CVG because of business travel there and is in the top 10 markets people fly to from Cincinnati."This new service is very exciting for our community in terms of both leisure and business travel," said CVG CEO [Candace McGraw](https://www.bizjournals.com/cincinnati/search/results?q=Candace%20McGraw).American's flights to Boston will depart from CVG at 7:30 a.m., 10:10 a.m. and 4 p.m., with flights arriving at Boston-Logan International Airport at 9:45 a.m., 12:25 p.m. and 6:15 p.m.[FULL STORY HERE (subscription-based)](https://www.bizjournals.com/cincinnati/news/2021/04/21/cvg-gets-another-new-nonstop-destination.html)Read more - Apr 21, 2021
American Airlines announces new service from CVG to Boston
Erlanger, Ky. (April 21, 2021) – American Airlines is announcing new nonstop service from Cincinnati/Northern International Airport (CVG) to Boston, Massachusetts (BOS).The new flight will operate 3x daily beginning November 2, 2021. American will fly the Embraer 175 with 12 First Class and 64 Economy seating ([images and Broll](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fnews.aa.com%2Fmultimedia%2Fimages%2Fdefault.aspx&data=04%7C01%7Csdeatherage%40cvgairport.com%7C0a710c8dbabe444a727008d904d824ca%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637546148672887548%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=cgntk8hCA153K%2BDDSaCstJ2PAzXJ3IAnTPKWYccctKQ%3D&reserved=0)). Tickets will be available for purchase at [aa.com](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.aa.com%2FhomePage.do&data=04%7C01%7Csdeatherage%40cvgairport.com%7C0a710c8dbabe444a727008d904d824ca%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637546148672897507%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YImX2EjRyVRfg%2BwhTUGR1qF821bjnVdTeGe%2FyGo31bY%3D&reserved=0) on Saturday, April 24, 2021.“We are excited to strengthen our network at CVG with new nonstop service to Boston just in time for the winter holiday season,” said Brian Znotins, American Airlines Vice President of Network Planning. “While these routes will complement existing service from CVG to some of our largest hubs, we look forward to welcoming more local travelers to fly with us and further connecting them with our global network.”Direct service to Boston will be American’s 10th destination served from CVG. It complements the airline’s existing year-round and seasonal nonstop service to Charlotte, NC (CLT), Chicago, IL (ORD), Dallas, TX (DFW), Miami, FL (MIA), New York, NY (JFK and LGA), Philadelphia, PA (PHL), Phoenix, AZ (PHX) and Washington, DC (DCA).“Boston is a top 10 market from CVG, so this new service is very exciting for our community in terms of both leisure and business travel,” said Candace McGraw, chief executive officer, CVG. “American Airlines has been a strong partner since they began service here 74 years ago, and we welcome this service.” The planned schedule is: About AmericanAmerican’s purpose is to care for people on life’s journey. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL and the company’s stock is included in the S&P 500. Learn more about what’s happening at American by visiting [news.aa.com \[news.aa.com\]](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttp-3Anews.aa.com_%26d%3DDwMFAg%26c%3D0Q2OHQBTAAu31nPFxaJ0LTiI92PbrzGkrf32Krm3f2A%26r%3DQpxUquq7-qkYJnnzh8kApjzQZT-zm-Rz_2RobYTK49Y%26m%3D-EbLnj0jrgUIpnNyhFtNwLmmOTk39qTxiAH1UdLcVdo%26s%3DIGDn24-EuRG-No28Dj6k35XI4cjy4XEeNnv-pRPqnnY%26e%3D&data=04%7C01%7Csdeatherage%40cvgairport.com%7C0a710c8dbabe444a727008d904d824ca%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637546148672897507%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=HfXcxNM9epsKHj6XftP%2F0U4fHzANzBBUdu5YfhvBTtk%3D&reserved=0) and connect with American on Twitter [@AmericanAir \[twitter.com\]](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3Atwitter.com_AmericanAir%26d%3DDwMFAg%26c%3D0Q2OHQBTAAu31nPFxaJ0LTiI92PbrzGkrf32Krm3f2A%26r%3DQpxUquq7-qkYJnnzh8kApjzQZT-zm-Rz_2RobYTK49Y%26m%3D-EbLnj0jrgUIpnNyhFtNwLmmOTk39qTxiAH1UdLcVdo%26s%3DTeyRiaIyGlOn4csK7i1bHb9504CzWZo7WkNrDexP_Z0%26e%3D&data=04%7C01%7Csdeatherage%40cvgairport.com%7C0a710c8dbabe444a727008d904d824ca%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637546148672907463%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=mDrQYP%2Fb%2BEuMGSyQ1u6xNGN9FIkZaUMAYTAk%2B0jKgHE%3D&reserved=0) and at [Facebook.com/AmericanAirlines \[facebook.com\]](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__www.facebook.com_AmericanAirlines%26d%3DDwMFAg%26c%3D0Q2OHQBTAAu31nPFxaJ0LTiI92PbrzGkrf32Krm3f2A%26r%3DQpxUquq7-qkYJnnzh8kApjzQZT-zm-Rz_2RobYTK49Y%26m%3D-EbLnj0jrgUIpnNyhFtNwLmmOTk39qTxiAH1UdLcVdo%26s%3DGWM8ohtuNDABeqzO9_J6JMiLoo6Nr6rHCqH7UTF7bAs%26e%3D&data=04%7C01%7Csdeatherage%40cvgairport.com%7C0a710c8dbabe444a727008d904d824ca%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637546148672917418%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yDfxJDmzkKfY6qEQxtNkx7BEawLzYaW6PZBcvH3Zaj8%3D&reserved=0). About CVG AirportCVG Airport has been serving passengers since 1947. The airport welcomed more than 9.1 million passengers in 2019, serving a record number of local passengers. Amidst the COVID-19 pandemic, CVG still offers the most nonstop destinations and the lowest average airfares in the region. As the 7th largest cargo airport in North America and home to the Amazon Air Hub and DHL Express Global Superhub, CVG is diversified in both passenger and cargo operations. Learn more about CVG and its response to COVID-19 at [CVGairport.com/FlyHealthy](https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cvgairport.com%2Fflight%2Ftips%2Fflyhealthy&data=04%7C01%7Csdeatherage%40cvgairport.com%7C0a710c8dbabe444a727008d904d824ca%7C6a1858161bcc4c24b4487abfacd1c666%7C0%7C0%7C637546148672917418%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JtQyhp7rjLGclS3GqiGFvQTQ%2BsEF%2FhYpBRv3S%2F0J1NQ%3D&reserved=0).Read more